Terms and Conditions
We aim to provide a 100% satisfactory service. If you are not happy with your purchase please contact us providing you name, address and order number. We will try and sort out any problems you are having. There are however certain terms and conditions listed below.
STANDARD TERMS AND CONDITIONS OF SALE - THE AGREEMENT
IMPORTANT: Please read the wording of this Agreement carefully as it contains the terms and conditions (‘the Conditions’) upon which BatteryVault.co.uk (‘Us’/‘We’/‘Our’) contracts with you (‘You’/‘Your’/‘Yourself’) for the sale of the Goods. In this Agreement, ‘Goods’ means the goods which We supply to You in accordance with the Conditions.
All orders are accepted by Us subject to the following Conditions:
1.1 All orders shall be made on the BatteryVault.co.uk website. All our prices include VAT, so the price you see is the price you pay.
2.1 Payment shall be made using Paypal, Sagepay or Google Checkout through Our website. All payment details we collect are only the information required to process your order, which is kept completely confidential and is not sold or distributed to anyone.
3. Ownership of the Goods
3.1 Ownership of the Goods delivered or to be delivered by Us will only be transferred to You when You have paid cash or cleared funds in payment of all sums owing to Us in respect of the Goods.
3.2 Until payment as aforesaid You must store the Goods in such a way that they are clearly Our property.
3.3 Until ownership has passed to You We retain full legal and beneficial title to the Goods and reserve the right at any time to require You to deliver up the Goods to Us and, if You fail to do so forthwith upon Our request, to enter upon any of Your premises or of any third party where the Goods are stored and repossess the Goods.
3.4 Nevertheless You shall be entitled to sell the Goods either in their original state or incorporated into other products acting as Our agents but in these circumstances the title to the Goods shall remain with Us, and You shall remain fully accountable for the proceeds of the Sale thereof.
Postage & Packaging Costs
4. Dispatch of Goods and Delivery
4.1 We shall dispatch Goods by Royal Mail Second Class delivery to UK based customers, unless the customer would like to add the 1st class service (see table below). Goods are normally dispatched on day of receipt of order if received before 2.30pm.
Orders received by 2.30pm are usually shipped the same day for fast delivery - always essential when you've run out of power! and with 2nd class are usually received within 2-5 days.
Delivery costs are FREE for 2nd class delivery. If you would like 1st class delivery or Recorded Delivery you can select these from the drop down menu in the checkout area, but there is a small additional cost for these, which you can see in the table below.
Time for delivery shall not be of the essence of this Agreement. We shall use reasonable endeavours to deliver as quickly as possible, but We shall be under no liability whatsoever for delay in delivery or the consequence thereof however caused and You hereby waive irrevocably all Your rights and remedies (if any) in respect of any loss or damage suffered or incurred directly or indirectly as a result of any late delivery of the Goods.
5.1 Returns will require Our Agreement and will only be accepted in original packaging. Goods must be returned within 14 days of the date of delivery.
5.2 If you are not satisfied with products you've bought from us, you may return them in the condition received within 14 days of your receipt and obtain a full refund from us. You are responsible for postage charges for returns. Items must be in their original packaging and in a re-salable condition.
5.3 If there are shortages or damages to the Goods occurring in transit, you must notify us immediately, giving full details of any such shortages or damages and You must return the Goods to Us together with all packaging. Within that time all parcels delivered to You in a damaged condition should be returned to Us forthwith.
5.4 In all cases where the Goods are returned You must quote the order number.
5.5 Where we accept that there has been a shortage in Goods dispatched or the Goods have been damaged in transit, we shall replace such Goods at the previously invoiced price.
5.6 Faulty items must be returned within 14 days.
6.1 You may cancel your order up to 48 hours after placing of the order if it has not already been dispatched, or return the item within 14 days, unopened if you are cancelling your order.
In case we are out of stock on an item, we may at our discretion refund or replace the product you ordered with an equivalent product which will perform to the same specification or a better specification to the one ordered on line. In the case of out of stock items where there is no replacement, BatteryVault reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of an item, balance of which will be placed on back order and supplied as soon as the goods are available
7. Sales Taxes
BatteryVault.co.uk shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the EC. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other country outside of the EU. BatteryVault.co.uk is registered in the UK for VAT. Our VAT no. is GB 930 3537 43
8. Data Protection Act
8.1 Information provided to us will only be used to manage your account and in the transaction of any orders. Your personal information will NOT be passed on to any third parties.
9.1 We reserve the right to discontinue any product, or make design changes to product specifications, or use different suppliers or manufacturers to those stated in the catalogue, without prior notice, as part of Our continuous process of product and service improvement, or to improve product availability. The information contained in this catalogue is correct to the best of Our knowledge at time of going to press. All images are used for illustration purposes only.
If you have any questions, please feel free to email us on the contact page or email firstname.lastname@example.org . All questions will be answered as quickly as possible. Or contact us at:
34 Noreen Avenue
The Waste Batteries and Accumulators Regulations:
Under the Waste Battery regulations, Batteryvault are now offering a take back scheme for all portable waste batteries. You can return your waste batteries to our business premises (above). Alternatively, you can find your local recycling facility at www.recyclenow.co.uk
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge. The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK. * Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health. * Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill. Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites. Batteryvault is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us. For example, if a customer bought a new battery charger from us we would accept their old battery charger and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol.