Privacy Policy

1. Information We Collect

We may collect personal and business information when you use our website, place an order, request a quotation, submit a battery identification request or contact us directly.

• Name
• Company name
• Email address
• Telephone number
• Delivery and billing addresses
• Uploaded images and product identification information
• Website usage data

2. How We Use Your Information

We use your information to operate the website, process orders, provide support and help identify compatible replacement products.

• Process orders
• Provide quotations
• Identify compatible products
• Respond to enquiries
• Improve our services
• Prevent fraud

3. Marketing

We may contact you regarding products or services relevant to your enquiry or previous purchases. You may unsubscribe or ask us not to contact you for marketing purposes at any time.

4. Data Sharing

We do not sell your personal data. Information may be shared with trusted third parties where required to process orders, deliver goods, take payment, provide support or operate our website.

• Delivery couriers
• Payment providers
• Supplier partners where required to fulfil orders
• IT, hosting and website service providers

5. Data Retention

We retain data only for as long as reasonably necessary for business, legal and accounting purposes.

6. Security

We use secure systems, SSL encryption and access controls to help protect customer information.

7. Your Rights

You may request access, correction or deletion of your personal data by contacting us at [email protected].